Privacy Policy

Last Updated: May 1, 2025

Introduction

Welcome to Travel Point Turkey's Privacy Policy. This policy describes how Travel Point Turkey ("we", "us", or "our") collects, uses, processes, and shares your information, including personal information, when you use our website at https://travelpointturkey.com (the "Site") and our services.

We respect your privacy and are committed to protecting your personal information. Please read this privacy policy carefully to understand our policies and practices regarding your information.

Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information: This includes your name, email address, telephone number, postal address, and any other information you provide when you contact us, book a tour, or create an account.
  • Technical Information: We collect data about your browsing actions and patterns, including your IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Information: We collect information about how you use our Site, including the pages you view, the links you click, and other actions you take in connection with the Site.

How We Collect Your Information

We use different methods to collect information from and about you, including through:

  • Direct Interactions: When you provide us with your details by filling in forms on our Site, communicating with us via email, phone, or otherwise.
  • Automated Technologies: As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and other similar technologies.
  • Third Parties: We may receive information about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Process and fulfill your tour bookings and requests
  • Provide you with information about our services
  • Personalize your experience on our Site
  • Improve our Site and services
  • Communicate with you about your bookings, inquiries, or feedback
  • Administer and protect our business and the Site
  • Use data analytics to improve our Site, products/services, marketing, and user experiences

Disclosure of Your Information

We may share your personal information with:

  • Service providers who provide IT and system administration services
  • Professional advisers including lawyers, bankers, auditors, and insurers
  • Government bodies that require us to report processing activities
  • Third parties to whom we may choose to sell, transfer, or merge parts of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

International Transfers

We may transfer your personal information to countries outside of Turkey. Whenever we transfer your personal information outside of Turkey, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are in place.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of your personal information
  • Request erasure of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact details below.

Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. By continuing to browse the Site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. We use the following cookies:

  • Strictly Necessary Cookies: These are cookies that are required for the operation of our Site.
  • Analytical/Performance Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it.
  • Functionality Cookies: These are used to recognize you when you return to our Site.
  • Targeting Cookies: These record your visit to our Site, the pages you have visited, and the links you have followed.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: (+90) 545 350 54 31

Address: 19 Mayıs Mah. Etfal Hastanesi Sok. Kent Apt. No:96 K:2 Şişli İstanbul / Turkey